We remain open during this difficult time, and as an essential business, continue to serve you during the "Shelter in Place" order from Governor Kemp. To ensure your safety. You are welcome to call to let us know that you have arrived, leave your keys in the car, and wait for the service completion in our outdoor seating, If you would like to come inside our waiting room, please know that we may limit seating if capacity threatens the social distancing guidelines of the CDC. You may also use the after-hours drop box to leave your vehicle for service. If you have any questions regarding our policies please feel free to call or email us.
As communities begin to feel the impact of the coronavirus (COVID-19), I want to share with you the steps we’re taking to help protect the health and safety of our customers and our Litz Tire team, which is always our top priority.
We’re closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies that will allow us to respond timely and appropriately.
We have increased our housekeeping and sanitization efforts in our store. We are frequently disinfecting often-touched surfaces such as door handles, countertops, keypads and restroom surfaces. We’re asking all of our team members to follow the CDC guidelines to prevent the spread of the infection. In these efforts, we are advising our team members to use disposable gloves and other appropriate measures.
We have implemented guidelines that instruct any team member who experience cold or flu-like symptoms, or individuals who have been diagnosed through testing with COVID-19 to stay home and follow the CDC’s instructions.
Litz Tire & Automotive cares about our customers and team members, and at the core of our commitment to you is, Excellent Customer Service. This will not change, even as the situation evolves, and we intend to continue to meet the needs and expectations of our customers and teams.
We will continue to monitor the situation and adjust the actions taken as necessary to help limit the spread of this virus and do our part in helping to protect our valued customers and team members during this time.
Mike and Sherry Litzenberger
Owners of Litz Tire & Automotive